Why Us
At EagleOne, we do a lot more than merely “meet the standards” of our industry. We are raising those standards to new heights. For example:
- To our knowledge, we are the only last-mile logistics company in America that employs a full-time security department and additionally retains a third-party security consulting firm.
- EagleOne is constantly supported by Customer 1st™, one of the transportation industry’s finest customer service and dispatch centers. Customer 1st™ operates 24 hours a day, 7 days a week and was designed specifically to accommodate the needs of the many services that EagleOne offers.
- We are one of only a small handful of companies in our industry that is certified by the National Transportation & Logistics Association to transport pharmaceuticals.
- We serve on the board of the National Transportation & Logistics Association in an effort to continually improve the standards of our industry.
- The background checks and drug tests of our drivers are second to none. And we periodically repeat those checks and tests after a driver is hired.
- Our drivers are perhaps the best trained in our industry. For example, our drivers for hospital customers receive special training in HIPAA procedures, bio-hazard management, specimen handling and temperature-controlled deliveries.
When you do business with EagleOne, you are assured of quality service and quality personnel. We will make your best interests ours. For more information, check the links at right.
Why We're Better
Any company can make promises. But only the best companies make good on those promises. At EagleOne, every delivery (we made more than 24 million of them last year) and every Customer 1st™ phone call proves our commitment to one thing: your happiness.
We’ve built our business around a simple idea: exceptional service gets the job done. And that idea drives everything we do, from our state-of-the-art tracking technology to our 24/7/365 dispatching operators. We won’t just deliver your product, we’ll deliver the most professional service in the South. And we’ll do it all according to your unique business needs. The bottom line? We won’t be satisfied until you are.
How We’ll Prove It
Let us take you on a tour. Visit one of our many service centers. Spend an hour beside one of our Customer 1st representatives. Track a shipment on a computer. Ride along on a delivery if you wish. Talk to our people. Talk to our customers. You’ll see our commitment to professionalism and customer satisfaction in everything we do. Contact us. We’ll show you.