Customer 1st Team
Our Customer Service Representatives are dedicated call-center veterans and our dispatch center was tailored by our operations management team to be effective and knowledgeable. Our people are waiting to meet your communications needs or find immediate resolution to the logistical issues your business faces. Click here to read more about our Customer 1st team.
Please contact us with any customer service issue or question. By telephone at: (479) 785-5436 or (800)747-9943. Or by email.
Kim Winn, Lead CSR
Chris Nguyen, Lead CSR
Renee Crone, Research Support
Elizabeth Buckner, Research Support
Chase Inselman
Denise Burnett
Raie Ann Sherman
Ramona Wilson
Why We're Better
Any company can make promises. But only the best companies make good on those promises. At EagleOne, every delivery (we made more than 24 million of them last year) and every Customer 1st™ phone call proves our commitment to one thing: your happiness.
We’ve built our business around a simple idea: exceptional service gets the job done. And that idea drives everything we do, from our state-of-the-art tracking technology to our 24/7/365 dispatching operators. We won’t just deliver your product, we’ll deliver the most professional service in the South. And we’ll do it all according to your unique business needs. The bottom line? We won’t be satisfied until you are.
How We’ll Prove It
Let us take you on a tour. Visit one of our many service centers. Spend an hour beside one of our Customer 1st representatives. Track a shipment on a computer. Ride along on a delivery if you wish. Talk to our people. Talk to our customers. You’ll see our commitment to professionalism and customer satisfaction in everything we do. Contact us. We’ll show you.